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Our experience with Rich Gardner and his team was terrific from the first point of contact through our closing. We filled out an online inquiry and had a call within 15 minutes. Rich came to our house for the consultation and, refreshingly, was the only broker who visited who had not already decided what our home was worth. He brought no “comps” with him—just wanted to see the house and what it had going for, and against it. The three other brokers we had in to compete for our business brought sales plans and comps with them and had already decided where in the real estate pecking order our house fell. After spending 90 minutes learning our house, asking detailed questions and describing his process, he scheduled a meeting with us for a few days later (this was over a major holiday so likely would have been sooner) in which we visited him at his office and he presented his plan for how best to sell our house and position it price-wise. It is important to note that we were selling our house in an “off” time—right after the new year—and were worried about traffic and interest. Honestly, Rich’s suggested list price was higher than the other three brokers and by quite a bit. We were worried that our house would languish on the market and we would have to cut the price. We laughed with Rich that he had to convince us to list our price higher since I am sure that his arguments with potential sellers is the opposite. Rich assured us that our list price was do-able and backed it up by showing us apples-to-apples comparisons of homes in our area that had sold. Everyone on Rich’s team, especially Allison and Rebecca, were terrific to work with. Every time we had a question, someone was there to answer it. The follow through/follow up was amazing. The pictures of our house were beautiful. Now for the best part, our house sold the day it went on the market for more than the asking price with another offer as a back-up on the same day. Clearly that doesn’t always happen, but even selling a home in an off time of the cycle, Rich knew what he was doing. Our closing went well (we were dealing with terrific buyers and they had a great agent, as well) and was smooth with no big surprises. Rich has integrity and his team will earn your respect. We highly recommend Rich and the Gardner Group
I have worked with Jay twice and the Gardner Group as a whole five times for purchases and/or sales of property over 10 years. I could not make a higher recommendation for a greater group of folks. Jay responded almost immediately to every inquiry I posed. Their team is not only hard working and professional, but make you feel comfortable throughout the process, and take the stress that comes along with purchase/sale to as low as it can be. Thanks for everything! — Mike
Very knowledgeable, responsive and patient in what was a very difficult sale of our property. Rich was a pleasure to work with. If we were to sell another property would absolutely use Rich again.
“My husband and I just had a very positive experience with the selling our home and downsizing to a condominium in a nearby community. The thought of leaving our house, although it had outgrown our needs, with our children having moved onto their own lives, was an emotionally difficult decision. As well, we had been removed from the real estate market for close to 20 years. The thought of moving – listing our home, deciding on a reasonable asking price, having open houses, packing and starting again in a new community – it was quite overwhelming! The process went amazingly smoothly with the assistance of one of the REALTORS® from The Gardner Group at RE/MAX North Professionals. Lauren Gaffney Cohen, our REALTOR®, was there for us, every step of the way. She provided us with advice, patience, and support as she navigated the waters of selling, packing and relocating. Not only was she instrumental in the marketing and successful sale of our home, but she was also the facilitator in purchasing a new build. She was very helpful and creative as we pondered alterations to the original floor plan of our new home. One of the things I liked best about working with Lauren was her timeliness in responding to our questions. If she did not know an answer at first, she promptly would find out the answer, and respond to us. She did a great job, explaining the sequence of the sale and the rationale behind the steps. I highly recommend working with Lauren, and The Gardner Group team at RE/MAX North Professionals.”
Allison was assisting our listing agent with the sale of our home. She was very responsive and knowledgeable with any questions or concerns we had. She also provided timely feedback for showings and open houses. We would highly suggest using Allison with your buying or selling needs.
Working with Amanda was a delight because she has a sweet and helpful personality, but also because she very quickly pinned down our tastes. We are new to Vermont so her ability and our trust in her opinion made it pleasurable to purchase a property despite our distance.
Allison was our main contact during our sale. She was very good at keeping us informed and worked diligently to answer questions and concerns. She was very pleasant to work with and was always looking out for our best interests!
Very knowledgeable, responsive and patient in what was a very difficult sale of our property. Rich was a pleasure to work with. If we were to sell another property would absolutely use Rich again.— Elliott
Second Time using Rich and his team. Once again they went the extra mile to ensure our transaction went smooth and seamless. Would use Rich again if I ever had any real estate transactions in Vermont!
Eric is not only a compassionate but knowledgeable professional. He took the time to listen to my needs/concerns/wants and was honest and helpful in making my sale a success. I would highly recommend Eric for your real estate transaction needs. I certainly will use him in the future.